Space Assistant User Service Agreement
Updated Date:Dec. 20, 2024
Please read this entire Agreement carefully before accepting it. This Agreement contains important information about your rights and obligations. Please pay special attention to the bold text and disclaimers as they may limit your rights or relieve us of liability. If you have any questions about this Agreement, please contact smartspace2024@126.com. You may not use the Services unless you have read and accepted all the terms of this Agreement and related agreements, rules, etc. Once you select "Agree to the Agreement and Submit" (for specific wording, see the registration page) and complete the registration process, or you use the Service in any way, it shall be deemed that you have read and agreed to be bound by the above agreements, rules, etc.
If you violate any provision of this Agreement, SPACE ASSISTANT has the right to take measures at any time, such as restricting, suspending, or terminating the provision of services to you, based on the nature of your violation, and has the right to pursue your relevant liabilities.
This Service Agreement (hereinafter referred to as "this Agreement") is jointly signed by you and SPACE ASSISTANT, including but not limited to: *Space Assistant Privacy Policy* and other related contents. If there are any changes, we will announce it by sending messages in the licensed software, without further notice. The amended agreement and rules shall automatically come into effect as part of this Agreement upon publication, without any further notice of your consent. If you disagree with any changes, please stop using the services of SPACE ASSISTANT. immediately; if you continue to use them, it shall be deemed that you have no objection to the modified rules and agree to abide by them.
By using the Software and the Services, you acknowledge and agree that (i) you have read, understood, and agree to be bound by the terms of this Agreement, and (ii) you are at least 18 years of age and have the capacity to form a binding contract with us.
1. Definitions
1.1. Licensed Software: Refers to the software system provided by SPACE ASSISTANT for you to download and install on a limited system mobile terminal and use.
1.2. Service: Refers to the services provided to you by SPACE ASSISTANT and its suppliers. You can use the services through the licensed software on your mobile terminal.
2. Services
2.1.SPACE ASSISTANT and its suppliers provide you with smart home device management services. You can use SPACE ASSISTANT to control smart terminals connected to the cloud platform of SPACE ASSISTANT and its suppliers, and achieve interconnectivity between smart devices. The service content includes smart device management, scene interconnection, analysis reports, etc., and these functions may be optimized or modified according to your changing needs or the unilateral judgment of the service provider, and may also be temporarily unavailable due to regular or irregular maintenance.
3. Scope of Service
3.1. Subject to this Agreement, SPACE ASSISTANT grants you the right to use the licensed software.
3.2. You may not license, sell, lease, transfer, distribute, or otherwise commercially exploit the Licensed Software in any way.
3.3. Due to the limitations of the platform and terminal adaptation of the Licensed Software, you may only use the Licensed Software on authorized system platforms and terminals. Installing the Licensed Software on other terminal devices may damage your hardware or software functionality.
3.4. You understand that the Licensed Software is only for non-commercial purposes and may not be installed, used, or run for commercial operation purposes.
3.5. SPACE ASSISTANT and its suppliers may make changes, upgrades, or transfers to the Licensed Software and its related functions from time to time, and may add new functions or services to the Licensed Software system. If the aforementioned new functions or services do not have independent agreements, you may still obtain authorization for the corresponding functions and services, subject to this Agreement. All updates shall be deemed part of the Software and Services and be subject to this Agreement.
3.6. You are responsible for the accuracy, reliability, completeness, and legality of the data you enter, as well as the legality of how you obtain the data, and you should regularly back up data, materials, etc. You bear all risks for the damage or loss of such materials.
3.7. You shall properly keep your account and password. If you find any security risks in your account (including but not limited to user password leakage), you shall notify SPACE ASSISTANT promptly .SPACE ASSISTANT will assist you in taking relevant measures. Otherwise, you will be responsible for all actions under your account, and you will bear all responsibilities.
4. Third Parties
4.1. You acknowledge that some of the services provided by SPACE ASSISTANT and its suppliers may be based on software or services provided by third parties. These services are set up for your convenience and are authorized by the relevant third parties.
4.2. This product contains certain information and services from third parties. SPACE ASSISTANT and its suppliers do not control the information and services of third parties.
4.3. You understand that SPACE ASSISTANT and its suppliers cannot guarantee that the Licensed Software will permanently use or contain such third-party services, nor can it guarantee whether the same third-party software or services will be continued to be used in the future. It may also use other similar services from other third parties. Once such software or services are enabled, the provisions of this Article shall apply.
5. Usage Guidelines
5.1. You should use the Licensed Software properly. The following actions are violations of the usage guidelines:
5.1.1. Publishing or sharing computer viruses, worms, malicious code, software that intentionally destroys or changes computer systems or data;
5.1.2. Collecting information or data from other users without authorization, such as email addresses;
5.1.3. Maliciously using this product in an automated manner, putting excessive strain on the server, or otherwise interfering with or damaging the website server and network links;
5.1.4. Attempting to access the server data or communication data of this product without authorization;
5.1.5. Interfering with or disrupting the use of this product by other users；
5.1.6 Utilize or exploit any possible defects or vulnerabilities in the Software and Sevices to make profits for himself/herself or any third party in any forms, or cause losses to us and any third party;
5.1.7 Without our written permission, you reverse engineer, decompile, or disassemble the Software and Sevices, undermine its integrity (including program codes, data, etc.), modify the Software and Sevices, or attempt to derive or gain access to the source code or infrastructure of the Software;
5.1.8 Remove, delete, obscure, or change any trademarks or any intellectual property rights notices or statements displayed or contained in the Software and Sevices, or disturb or attempt to disturb the normal operation of the Software and Sevices by any means, or make, release, and disseminate tools, methods, etc. that may result in the aforesaid consequences.
5.1.9 You are not abide by all applicable export control laws and regulations in its use of the Software and Sevices, including relevant export control laws and regulations adopted by Singapore as well as other countries and regions with the right of jurisdiction over such data transmission.
5.2.0 Utilize the Software and Sevices to violate laws and regulations, policies, or public order and good custom, or carry out any unlawful purpose or criminal activity.
5.2. You understand and agree:
5.2.1.SPACE ASSISTANT will determine whether you are suspected of violating the above usage guidelines, and based on the results of the determination, it may suspend or terminate your usage license or take other restrictive measures as agreed upon.
5.2.2. For any information that you publish using the Licensed Software that is suspected of being illegal, infringing on the legitimate rights of others, or violating this Agreement,SPACE ASSISTANT will directly delete it.
5.2.3. If your violation of the above usage guidelines causes damage to any third party, you are required to independently bear legal responsibility in your own name, and you shall ensure that SPACE ASSISTANT is exempt from any losses or increased costs arising therefrom, otherwise SPACE ASSISTANT has the right to claim compensation from you.
5.2.4. If you violate any relevant laws or provisions of this Agreement, causing any loss to SPACE ASSISTANT and its suppliers, you shall compensate SPACE ASSISTANT and its suppliers for the losses incurred and/or the expenses incurred.
6. Information Content Guidelines
6.1. You promise not to use the Service for any illegal or improper activities, including but not limited to the following actions:
6.1.1. Uploading, transmitting, or sharing information containing any of the following:
* Content that opposes the basic principles established by the Constitution;
* Content that endangers national security, leaks state secrets, subverts state power, or undermines national unity;
* Content that undermines national honor and interests;
* Content that incites national hatred, national discrimination, or undermines national unity;
* Content that undermines the state's religious policy, promotes cults and feudal superstition;
* Content that spreads rumors, disrupts social order, or undermines social stability;
* Content that spreads obscenity, pornography, gambling, violence, murder, terror, or incites crime;
* Content that insults or defames others, infringes on the legitimate rights of others;
* Content that contains false, fraudulent, harmful, threatening, infringes on others' privacy, harassment, infringement, slander, vulgar, obscene, or other morally objectionable content;
* Content that contains other content restricted or prohibited by applicable laws, regulations, rules, regulations, and any normative documents with legal effect.
7. Privacy Policy and Data,intellectual property
7.1. Protecting your personal information is important to SPACE ASSISTANT has formulated *Space Assistant Privacy Policy* to disclose important aspects of the relationship, including ownership and protection of intellectual property rights, collection, use, sharing, storage, and protection of your information. Please read the information set out in our Privacy Policy carefully as it is important..
7.2 We will only use your personal information in accordance with our latest Privacy Policy from time to time as outlined in section VⅡ.(I) above. However, we may collect and use technical data in order to help us provide Software updates, product support, and other services related to the Software. We may also use this information to improve our products or services。
7.3 All intellectual property rights in the Software, as well as those made available to you on and/or through the Software are owned by us or licensed to us by our licensors.
8. Disclaimers
8.1. Except as explicitly provided by laws and regulations,SPACE ASSISTANT will make every effort to ensure that the Licensed Software, its related technologies, and information are safe, effective, accurate, and reliable. However, due to limitations of existing technology,SPACE ASSISTANT cannot guarantee this.
8.2. You understand that SPACE ASSISTANT is not responsible for any direct or indirect losses caused by System failure, maintenance or updates，force majeure , third-party reasons，unforeseen events beyond our control(Collectively “Unavailability”).
We will use our best endeavors to minimize the duration of Unavailability. we reserve the right to suspend or shut down all or part of the functions of the Software, or to terminate particular features or functions within the Software, without prior notice at our sole discretion for maintenance, updates, or other purposes.
8.3. You shall bear any personal injuries or consequential or indirect damages arising from or related to any of the following situations:
8.3.1. Unauthorized use of the Licensed Software or modification of your data by third parties;
8.3.2. Costs and losses incurred due to actions performed using the Licensed Software;
8.3.3. Your misunderstanding of the Licensed Software;
8.3.4. Other losses related to the Licensed Software not caused by SPACE ASSISTANT;
8.4. Any software derived from the Licensed Software that is not developed by SPACE ASSISTANT or developed with the authorization of SPACE ASSISTANT and officially released is illegal. Downloading, installing, and using such software may lead to unpredictable risks.SPACE ASSISTANT is not responsible for any legal liabilities or disputes arising therefrom.SPACE ASSISTANT has the right to suspend or terminate the use license and/or all other services.
8.5. You acknowledge that using the cloud platform of SPACE ASSISTANT or its suppliers involves Internet services and may be affected by unstable factors in various links. The service may be suspended, interrupted, delayed, restricted, or unable to be used due to inherent defects in the Internet and electronic communication and uncontrollable factors (including but not limited to fire, flood, terrorist attacks, plagues, natural disasters, riots, terminal viruses, hacker attacks, network failures, terminal failures) by either party to this Agreement. You agree to assume the above risks and agree that SPACE ASSISTANT shall not be liable to you if the occurrence of the above risk events affects the normal operation of the service.
8.6 We will take commercially reasonable confidentiality measures to protect your information from unauthorized access, use, or leakage. It is Our and Your joint responsibility to sustain the safety and normal use of the Services. We will take appropriate security measures and technological approaches to safeguard the Product, Software and information which you have shared with us.
8.7 You shall understand and agree that We will not assume any legal liability for information disclosure due to reasons not attributable to us, such as natural disasters, theft, robbery, hacker attack, etc.
8.8 We shall not be liable if your information is disclosed under the following circumstances:
(1)The information, audios, videos, and textual manuscripts you have provided are disclosed due to reasons not attributable to us;
(2)The information is disclosed according to the requirements of laws and regulations, administrative and judicial authorities, or other competent authorities;
(3)Your authorization is acquired in advance;
(4)The information is disclosed to search, prevent, or handle issues regarding fraud, safety, or technology;
(5)The information is disclosed to execute relevant service agreements or this Agreement, or to safeguard public interests;
(6)The information is disclosed for reasonable and necessary purposes including protection of the personal and property safety or other legitimate rights and interests of our customers, ourselves or our affiliates, other users, or employees.
8.9 To the fullest extent permitted by applicable laws, we shall not be liable to you for (1) any damage to your Product; (2) any loss of earnings, revenue, profits, sales, contracts, business opportunity, business or anticipated savings; (3) any loss of goodwill or loss of reputation; (4) any loss or corruption of your data or commercial information; (5) any injury to property or bodily injury (including death) to any person; or (6) any incidental, consequential, exemplary, special, punitive, multiple, pure economic loss or other indirect losses, arising from or relating to the use of the Product or Software, whether based upon warranty, contract, tort, statute, strict liability or otherwise, even if we has been advised of the possibility of such damages or losses.
9. Termination of Agreement and Liability for Breach
9.1. You understand that you need to use the Licensed Software within the authorized scope, respect the intellectual property rights of the Licensed Software and its contained content, use the Licensed Software properly, and perform your obligations as agreed in this Agreement. If you seriously violate this Agreement,SPACE ASSISTANT will terminate your usage license and require you to bear the corresponding responsibilities.
9.2. Your use of the Licensed Software depends on the supporting services provided by SPACE ASSISTANT and its suppliers. If you violate any provisions, agreements, rules, announcements, etc. related to SPACE ASSISTANT and its suppliers, you may be unable to use the Licensed Software normally.SPACE ASSISTANT has the right to terminate the use license or restrict your use license and other rights that SPACE ASSISTANT can control in the manner agreed upon in the agreement, including suspending or terminating your use license.
9.3. Once you violate the provisions of this Agreement or other agreements signed with SPACE ASSISTANT,SPACE ASSISTANT and its suppliers have the right to restrict your rights, including suspending or terminating the provision of some or all services to you.
9.4. The Licensed Software is obtained by you from the download platform. You need to comply with the agreements of the download platform, system platform, and terminal manufacturer regarding your use of the Licensed Software. If the above third parties confirm that you have violated the agreement and require SPACE ASSISTANT and its suppliers to handle it,SPACE ASSISTANT may terminate your use license due to the third party's request.
9.5. If you violate any provisions of this Agreement and cause losses to SPACE ASSISTANT and its suppliers or other users, you must bear all liability for compensation.
10. Governing Law and Severability
10.1. The effect and interpretation of this Agreement are subject to the laws of the Saudi Arabic. The User and us agree unanimously that any dispute or disagreement arising from this Agreement shall be settled through amicable negotiation first; if negotiation fails, such dispute or disagreement shall be submitted to the exclusive jurisdiction of the Shanghai International Arbitration Centre ("SHIAC") for arbitration which shall be conducted in accordance with the SHIAC’s arbitration rules. The arbitral award is final and binding upon both parties.
10.2. If any provision of this Agreement is held invalid by a competent court, it shall not affect the validity of the other provisions or any part thereof. You and SPACE ASSISTANT shall still fulfill the agreement in good faith.
11. Contact Us
11.1. If you have any questions about this Agreement, please contact us at smartspace2024@126.com